Last updated: August 2026
Shed Cove stands behind the quality of every storage shed, garden essential, and outdoor product we sell. This page explains how manufacturer warranties work and how to file a claim.
1. Manufacturer Warranties
Most products we sell include a warranty provided directly by the manufacturer (brands like Lifetime, Keter, Arrow, DuraMax, Suncast, and others), covering defects in materials and workmanship under normal use. Warranty length and specific terms vary by brand and product.
2. Where to Find Your Warranty Terms
Warranty details (duration and coverage) are listed on the individual product page and included in your order confirmation. If you can’t find them, contact us with your order number and we’ll look them up for you.
3. What’s Typically Covered
- Manufacturing defects in materials or workmanship
- Structural failures under normal, intended use
- Premature rust, cracking, or panel failure outside of normal wear
4. What’s Typically Not Covered
- Damage from severe weather events (high winds, hail, flooding) beyond the product’s rated tolerance
- Damage from improper assembly, anchoring, or foundation
- Normal wear and tear, fading, or weathering over time
- Damage from misuse, neglect, or unauthorized modification
- Cosmetic issues that don’t affect structural function
5. Proper Assembly & Anchoring Matter
Most warranty claims are denied due to improper assembly or missing anchoring — always follow the manufacturer’s installation instructions and anchor structures as recommended for your region’s wind zone.
6. How to File a Warranty Claim
- Contact our support team with your order number
- Include clear photos of the issue and a brief description of what happened
- We’ll confirm coverage and guide you through the manufacturer’s claim process
- Depending on the brand, resolution may be a replacement part, full unit replacement, or repair guidance
7. Claim Processing Time
Most warranty claims are reviewed within 3–5 business days. Manufacturer-side processing (parts shipment, replacement approval) may take longer depending on the brand.
8. Extended Protection
Some products may offer optional extended warranty or protection plans at checkout — these will be clearly noted on the product page when available.
9. Contact Us
Shed Cove
415 Woodhouse Wy, Everman, TX 76140, USA
Phone: 609-690-5482
Email: Support@shedcove.com