Shipping Policy

Last updated: August 2026

From a small garden tool locker to a 15-foot dual-entry storage shed, we know shipping big, bulky items is different from ordering a regular package. Here’s exactly how it works.

1. Processing Time

Most orders are processed and prepared for shipment within 1–3 business days. Large structures (sheds, gazebos, carports) may require additional preparation time with our fulfillment partners — estimated processing time is shown on each product page.

2. Shipping Methods

• Standard parcel shipping — for smaller items like tools, accessories, and hardware, delivered by standard carriers (UPS, FedEx, USPS).
• Freight/LTL delivery — for large items like storage sheds, gazebos, and structures. These ship on a pallet via freight carrier with curbside or driveway delivery.

3. What to Expect With Freight Delivery

• The freight carrier will typically call to schedule a delivery appointment
• Someone must be available to receive and sign for the delivery
• Delivery is usually curbside/driveway — the carrier is not responsible for moving items into your yard or assembling them
• Inspect the package for visible damage before signing; note any damage on the delivery receipt

4. Delivery Areas

We currently ship within the contiguous United States. For Alaska, Hawaii, or international delivery, contact us before ordering to check availability and freight costs.

5. Shipping Costs

Free standard shipping is available on qualifying orders over $50. Freight costs for large structures are calculated automatically at checkout based on product size, weight, and your delivery address.

6. Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information. For freight orders, tracking may update less frequently than parcel shipments — see our Track Your Order page for full details.

7. Delayed or Lost Shipments

While rare, delays can happen due to weather, carrier volume, or address issues. If your order hasn’t arrived within the estimated window, contact us and we’ll investigate with the carrier right away.

8. Shipping Damage

If your item arrives damaged, do not discard the packaging — take photos and contact us within 48 hours so we can file a claim and arrange a replacement or refund at no cost to you.

9. Address Accuracy

Please double-check your shipping address at checkout. We’re not responsible for orders delayed or misdelivered due to incorrect address information, though we’ll always try to help resolve it.

10. Contact Us

Shed Cove
415 Woodhouse Wy, Everman, TX 76140, USA
Phone: 609-690-5482
Email: Support@shedcove.com