Last updated October 13, 2024

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://shedcove.com/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Shipping locations

We offer shipping within the contiguous United States. At this time, we do not ship to PO Boxes, Alaska, Hawaii, military addresses (APO/FPO), or internationally.

Order processing time

Orders placed before 2:00 PM EST on a business day will be processed the same day. Orders placed after the cutoff time, on weekends, or during public holidays will be processed the next business day. Most orders are processed within 1 to 3 business days.

Delivery time

Once processed, orders typically arrive within 5 to 8 business days. Delivery times vary depending on location.

Note: During holiday seasons or peak shopping periods, delivery times may be slightly extended due to increased demand. Placing orders early is recommended to avoid potential delays.

Total delivery time

The total delivery time for your order will depend on the order processing time (1 to 3 business days) plus the delivery time (5 to 8 business days). Therefore, the estimated total delivery time is typically between 6 to 11 business days.

What are my shipping & delivery options?

We offer free economy shipping on all orders. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free shipping

We offer free economy shipping on all orders.

Once your order is packaged, we will send an email with your tracking information and an estimated delivery date.

Shipping cost

We offer free shipping on all orders within the contiguous United States with no minimum purchase required.

Do you deliver internationally?

We do not offer international shipping.

Carriers

We partner with trusted carriers such as USPS, UPS, FedEx, and DHL to deliver your order based on your location and the most efficient method available. All shipments are tracked for added security.

Tracking your order

After your order has shipped, you will receive an email with tracking information and an estimated delivery date. You may also track your order by visiting our Track Your Order page and entering your tracking number or order details.

Lost or damaged packages

If your package is lost or arrives damaged, please contact us at support@shedcove.com or call +1 786 883 0864 as soon as possible. We will investigate and, if appropriate, offer a refund or replacement.

Lost Packages: We will investigate and, where applicable, provide a refund or replacement.
Damaged Packages: Please provide photos of the damage. We will either arrange for a replacement or issue a refund based on your preference and stock availability.

Handling delays

Occasional delays may occur due to factors beyond our control, such as severe weather or carrier delays. If this happens, we will keep you updated with estimated delivery times via email.

Shipping restrictions

Currently, we only ship to the contiguous United States and do not ship to:

  • PO Boxes
  • Alaska
  • Hawaii
  • Military addresses (APO/FPO)
  • U.S. Territories

For restricted locations or special requests, please contact us at support@shedcove.com, and we will do our best to assist.

Multiple shipments

For larger orders, items may ship in multiple packages to ensure safe delivery. You will receive tracking information for each shipment.

Optional signature upon delivery

High-value orders may require a signature upon delivery to ensure secure arrival. If this applies, you will be notified in advance.

Questions about returns?

If you have questions about returns, please review our Return Policy: https://shedcove.com/policies/refund-policy.

Customer support

For questions or concerns regarding your order or our shipping policy, please reach out to our customer support team:

Phone number: +1 786 883 0864
Email: support@shedcove.com